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Wednesday, February 20 • 15:10 - 15:45
#Era of Experience: Session B3: Modernization led Experience

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Customer experience is being transformed by modernizing the enterprise investments, driving differentiated engagements to make interaction better and automating business processes. Let’s discuss how to create overarching customer journeys with “intelligent machine first” approach.
Moderators
avatar for Chandrashekar Surbhat

Chandrashekar Surbhat

Vice President, Global head - Digital Experience, Wipro Digital
Chandra Surbhat is Vice President and an experienced business leader helping organizations to conceptualize new areas of growth, building new business units with P&L responsibility. Experienced in various dimensions of strategy, technology, Sales, Delivery, Products, Platforms, mergers... Read More →

Speakers
avatar for Suman Reddy Eadunuri

Suman Reddy Eadunuri

Managing Director, Pegasystems India
‘Build for Change’ is not just Pegasystems’ philosophy but a phrase that truly defines Suman Reddy, the managing director of Pega India. A recognized technology leader for more than two decades and a core member of Pega’s global corporate strategy team, Suman has redefined... Read More →
avatar for Mats Agervi

Mats Agervi

CEO, Combient AB
Currently I act as CEO of Combient AB. Previously I were Managing Director Ericsson Global Services India Ltd. and Head of Global Services Center India. In this role I managed operations in the areas of R&D, product development, pre-sales & sales support and services delivery. I was... Read More →

Wednesday February 20, 2019 15:10 - 15:45 IST
GBR 2
  Era of Experience, Forum

Attendees (25)