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Wednesday, February 20 • 14:40 - 15:10
#Era of Experience: Session B2:Digital Ways of Working:The Method for becoming Client-led

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As change cycles shorten and digital capabilities continue to expand, continuous value creation becomes the default. The ways of working that were required for a regimented process centric value creation and value delivery operating model are becoming less relevant. Today enterprises need capabilities that combine strategic design, lean scaling and agility at the core of their operating models. We call this the Digital Ways of Working.

Moderators
Speakers
avatar for Zaved Akhtar

Zaved Akhtar

Co-Lead Digital Transformation, HUL
avatar for Meng Chee

Meng Chee

Chief Digital Customer Expereince Officer, JP Morgan
Meng Chee is Managing Director, Chief Digital Experience Officer at JP Morgan Chase. He guides thedesign and delivery of JP Morgan Chase’s ecosystem experiences and works with its product managementand technology leaders to deliver seamless, end-to-end customer journeys for Lending... Read More →


Wednesday February 20, 2019 14:40 - 15:10 IST
GBR 2